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Stay Informed with USPS Informed Delivery

Have you ever worried about knowing when important documents would arrive in your mailbox? Do you ever question whether or not an important piece of mail got lost before delivery? Not anymore! With USPS Informed Delivery, you now hold the key to staying up to date on what mail is being delivered to your mailbox every day. Informed delivery is free and easy to set-up. While it is not available in all areas yet, you can easily check online to see if it is available for your address.

Informed Delivery is a free and optional notification service that gives residential consumers the ability to digitally preview their letter-sized mail pieces and manage their packages scheduled to arrive soon. Informed Delivery makes mail more convenient by allowing users to view what is coming to their mailbox whenever, wherever – even while traveling – on a computer, tablet or mobile device. To automate the sortation and delivery of mail, the United States Postal Service® (USPS) digitally images the front of letter-sized mail pieces that run through automation equipment. USPS is now using those images to provide digital notifications to users in advance of the delivery of physical mail. Informed Delivery benefits the entire household, ensuring that everyone has visibility into mail and package delivery each day. Informed Delivery allows users to take action before important items reach their mailbox, while offering mailers an unprecedented opportunity to engage users through synchronized direct mail and digital marketing campaigns.

Informed Delivery allows users to interact with their incoming mail and packages in one convenient, online location. Users receive email notifications containing gray-scale images of the exterior, address side of incoming letter-sized mail pieces that are arriving soon. These images are also accessible on the Informed Delivery dashboard at informeddelivery.usps.com.(Images of larger mail, such as catalogs or magazines, are only provided if the mailer conducts a synchronized digital marketing campaign.) For items with USPS Tracking®, users will be able to view delivery status of packages, provide USPS Delivery Instructions™, manage their notifications, and schedule re-delivery from the dashboard. Most USPS domestic packages tied to the address associated with a USPS account will be automatically available on the Informed Delivery dashboard. Users can also receive USPS Tracking updates for incoming packages via separate email or text notifications. The dashboard displays mail piece images for a seven-day period, while package information will display for 15 days after each package has been delivered. Users can opt-in to receive email or text notifications with status updates for incoming packages, too.

Digitally preview your mail and manage your packages scheduled to arrive soon! Informed Delivery allows you to view grey-scale images of the exterior, address side of letter-sized mail pieces and track packages in one convenient location. Images are only provided for letter-sized mail pieces that are processed through USPS' automated equipment.

 

Sign up is simple. Do so by following the three easy steps below.

  1. Create Your Account

Use your personal USPS.com® account or sign up for one today.

  1. Verify Your Identity

Protect your privacy and personal information by verifying your identity and address.

  1. Receive Notifications

View notifications from any smartphone, tablet, or computer.

 

HIGLIGHTS OF INFORMED DELIVERY INCLUDE:

Secure Access

Interact with your incoming mail and packages on the secure, online dashboard.

Preview Incoming Mail

View grayscale images of the exterior, address side of letter-sized mail pieces scheduled to arrive soon. *

Track Packages

Check the delivery status of packages and when they're scheduled to arrive.

Delivery Instructions

Leave delivery instructions if you won't be home to accept a package.

Schedule Redelivery

Missed a delivery?  Schedule a package to be redelivered.

Manage Notifications

Set up email and/or text notifications to track the delivery status of your package(s)

Interested in seeing if your address is eligible for informed delivery? Find out here.


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